Google Helpouts Promises ‘Real Help from Real People in Real Time’ — for a Price


You know how nowadays when you need help with something, you might Skype or FaceTime with someone in lieu of actual face time? Have conversations that sometimes involve the phrases “You’re frozen again!” and “Can you still hear me?”

Google wants to bring that into our living rooms, live video and all. It’s called Google Helpouts (because MeetingPlace was taken, and Helpouts is hipper, or would that be hipster-er?) and some of the people who currently appear there will chat with you for free. Others — the majority, that is — will charge you a flat fee per session, or a dollar amount per minute.

If, for instance, you want to “discuss workout plans, exercise technique, injuries (like back pain), nutrition” with Ben Matlak, a personal trainer and strength coach with multiple certs, he’ll be happy to schedule a session with you for $20 a pop — or $1…

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